Rights

All digital materials, prints and products are subject to copyright law and are intended for use in the manner specified in connection with the purchase. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the prior written permission of the author. Permission is requested via the email provided on this site and must always be answered in the affirmative.

Online store

Escape Room Helsinki (business ID 2077484-7) sells to individuals and organizations. Product prices include Finnish VAT unless otherwise stated. We reserve the right to change prices and delivery costs.

Customs and taxes

Products include Finnish VAT. Buyers outside Finland are themselves responsible for any other applicable customs, import or other taxes and charges.

Ordering

Products are ordered in the online store by transferring them to the shopping cart and paying for the contents of the shopping cart at the online store’s checkout. All customer information is treated confidentially. The contact information requested in connection with the order will not be used for anything other than the delivery of the order or to clarify any ambiguities that may arise in it. When ordering from the online store, you are required to read and commit to the delivery terms in force at the time.

Payment and payment methods

E-commerce payment intermediation is carried out by Paytrail Oy (business ID 2552865-3) in cooperation with banks and credit institutions. Use of the service does not require registration or payment of additional fees. The payment method is all payment methods accepted by Paytrail. Your payment will be immediately credited to the merchant and a confirmation email will be sent to your email. Or you can choose PayPal as your payment method, which will speed up their payment policies.

Right of return and cancellation

All products have a 14-day return policy. The products must be in their original condition and in unopened packaging. In the case of a digital product, the customer must not have used the product and must remove that material from the storage facilities in their possession and destroy any prints.

Loan and rights to rental products

The loan and rental products must always be returned in proper condition. We always check the products before and after the rental transaction. Wear, breakage and delay in return due to improper use shall be compensated by the Borrower at a reasonable price.